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Consumer request metrics

California:

Consumer Request Metrics: The chart below lists the number of access, deletion and correction requests Allstate received, complied with and denied from residents of California in 2023 along with the average amount of days it took to complete a request.

While Allstate Dealer Services and Allstate Roadside Services are distinct businesses, these charts display metrics for both entities as well as the Allstate Insurance Company.

2023 Data Access Requests
Quantity
Number of requests received
22
Number of requests complied with in whole or in part
14
Number of requests denied
7
Average days to complete a request
13

2023 Data Deletion Requests
Quantity
Number of requests received
72
Number of requests denied*
71
Average days to complete a request
3

*Allstate's practice is to delete personal information after it is no longer needed for business purposes. These business purposes are explained in our Privacy Statement.

2023 Correction Requests
Quantity
Number of requests received
51
Number of requests compiled with in whole or in part
51
Number of requests denied
0
Average days to complete a request
1


ECC Monitor: OK