Goods and services that we purchase
Allstate purchases a wide variety of goods and services that help us serve our customers and run our business. View Allstate's list of goods and services that we purchase.
Our expectations of suppliers
What we expect from our suppliers:
- Offer innovation and suggestions for continuous improvement.
- Provide excellent quality and reliability.
- Offer competitive prices.
- Provide adequate information and documentation in response to Allstate's supplier due diligence requests.
- Comply with contract terms.
- Honor the terms of proposals that you submit to Allstate, whether unsolicited or in response to formal solicitations (e.g., a Request for Proposal).
- Comply with Allstate's Supplier Code of Business Conduct.
- Agree to the Information Security Standards for Allstate Suppliers and Data Privacy Addendum.
- Use reasonable efforts to deliver products and services that consider and address environmental and social impacts, risk and opportunities.
- Deal directly with the appropriate Allstate procurement team member.
What suppliers can expect from us
Suppliers can expect Allstate employees to conduct themselves in a fair and ethical manner. It's against our policy for any Allstate employee to accept, request, suggest or require a gift, payment, or any other benefit, financial or otherwise, from a supplier as a condition of conducting business with Allstate. We encourage all suppliers to review Allstate's Global Code of Business Conduct. Allstate provides equal opportunity to suppliers and does not discriminate in the competitive bidding process.
Cybersecurity for suppliers
Allstate suppliers are required to have suitable cybersecurity protections. That means ensuring that you and any partners you use are compliant with Allstate's information security policies and all applicable cybersecurity laws, regulations and best practices. We also require our third parties to educate their workforce about cybersecurity. Additional requirements will be shared with you during our pre-contract award due diligence phase.
Supplier onboarding, ordering, and invoicing
Allstate utilizes SAP Ariba for our indirect spend and for some of our direct (claims) spend. Suppliers will be expected to register with the SAP Business Network and receive purchase orders and submit invoices through the SAP Business Network. Additional details regarding this requirement will be provided if you are selected for a contract award.
