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Claims Careers

Make a difference when it matters most

Guide customers through the claims process and help them move forward with confidence when the unexpected happens.

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What we do

In claims, your ability to make smart decisions quickly and calmly can make a huge difference in how confident customers feel. And as you support our customers, we're there to support you.

Find the right role

Explore the wide range of claims opportunities that offer flexibility, competitive benefits and continuous education.

  • Inside Auto, Casualty, Commercial, Liability, and Property Adjusters
  • Field and Virtual Auto, Commercial, and Property Adjusters
  • National Catastrophe Team (CAT)
  • Medpay and Personal Injury Protection Adjusters
  • Special Investigative Unit (SIU)
  • Damage and Quality Evaluators/Re-inspectors

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Q: Share what a typical day looks like in this role along with what traits are important for a candidate to be a good fit.

Michael M.
GHRN, quality evaluator

How we support you

We empower your success starting day one. You'll have access to everything you need to grow professionally while helping our customers get their lives back on track.

Flexible schedule
We offer remote and other flexible work options to let you choose how you work best.

On-the-job training
We connect you with the right tools, training and resources to do good work with confidence.

Licensing assistance
We cover the cost of required licenses to keep you competitive.

Find your path and explore your passions

We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It's an exciting time to join Allstate. Help us shape the future.

Michael K. employee headshot.

Michael K.
23 years with Allstate

Property Delivery Director
2023-Present | Remote

Delivery Senior Manager – Catastrophe and Flood
2016-2023 | Northbrook, IL | Remote

Staff Claims Manager
2014-2016 | Northbrook, IL

Property Countrywide Workflow, Quality and Good Hands Repair Network
2014 | Northbrook, IL

Claims Project Manager
2011-2014 | Northbrook, IL

Property Claims Service Leader
2008-2011 | Woodridge, IL

Property Workflow Dispatcher/Controller
2006-2008 | Woodridge, IL

Inside Property Adjuster
2001-2006 | Woodridge, IL

Make an

Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you're providing invaluable guidance and helping to build continued trust in our company.

Collective Success

Empathy, continual development drive Trina Lee's career journey

Read more
Allstater Trina Lee sits at her computer.
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Your career in claims starts here.

Embark on a career that helps you engage in continuous learning and ongoing career growth.

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Want to explore other roles? Learn more about a career in sales.

Let's stay in touch

Tell us more about you, and when your skills match open roles, we'll notify you.

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Our values in action

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We embody inclusive diversity & equity and encourage our people to show up as their unique authentic selves every day.

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We're constantly looking for new ways to reduce our carbon footprint so we can help create a better tomorrow. Learn more about our sustainability efforts.

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Our Shared Purpose

Helping people achieve their hopes and dreams is what we do. Learn how Our Shared Purpose shapes the way we work and engage with the world around us.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

  • Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
  • We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local Fair Chance laws.

To view the "Know Your Rights" poster click here. This poster summarizes the federal laws prohibiting job discrimination and explains how employees or applicants can file a complaint if they believe they have experienced discrimination.

ECC Monitor: OK