Mike Fiato

Executive Vice President and Chief Claims Officer, Allstate Insurance Company

Mike Fiato is executive vice president and chief claims officer. He's responsible for overseeing the strategic and operational direction of the Allstate and National General Claims organizations, which has more than 23,000 employees globally and handles over 8.5 million claims annually.

Fiato started his career over 30 years ago as a claim trainee and most recently led a consumer claims organization of more than 10,000 employees handling personal auto physical damage and casualty, property and small commercial claims. Fiato brings deep operational expertise and leadership, with a proven track record of enhancing performance across all aspects of the claims process to increase claims satisfaction while improving loss cost outcomes and efficiency.

Fiato has held a variety of leadership roles throughout his career and has sat on various advisory boards and forums. He earned his Master of Science from the University of Rhode Island and his Juris Doctor from Suffolk University Law School.