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Allstate took a leap forward on the future of work – and we're not looking back

We're constantly rethinking how we work to support our people and our business. The people designing our flexible workplace tell the story.

April 16, 2024

Allstate's been one of the few large companies to preserve employee flexibility since the COVID-19 pandemic. Why? Because Allstaters overwhelmingly prefer it – and our customer experience is only as good as our employee experience.

Today, our U.S. workforce is 99% remote or hybrid.

And we've taken that opportunity to rethink the ways we work, our spaces and our technology. We've named a workplace futurist and have teams dedicated to making sure Allstaters – whether remote or in the office – have everything they need to thrive in their careers.

It's all driven by what we hear from employees.

Watch the video to hear how we're:

  • Helping Allstaters connect with teams around the business
  • Building spaces to support new ways of working
  • Introducing technology to work together virtually and in person

Why it matters: The changes have been good for our people, good for business and good for our customers.

"We want strong teams, the best people rallied around building products and showing up when our customers use our products," said Lauren DeYoung, workplace futurist. Flexible work has meant a larger, more representative talent pool. We've seen:

  • 23% more job applicants overall
  • 2X more applicants for roles where flexible work is an option

What's next: Creating the future means constantly moving forward. "This is all experimentation, and how we work in the future I don't think will ever become stagnant," DeYoung said. "Continuing to experiment, be agile, pivot when we learn new things is really where I see the future of the workplace going."

Want to learn more?

Hear more from DeYoung on Allstate's flexibility on the Flex Index podcast.

Listen here
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